HotelRes are proud to be members of the HBAA!

Being responsible for a company's travel procurement is an important task. More and more companies now recognise the benefits of separating their hotel requirements and working with specialists. Choosing an HBAA member carries an assurance of quality. The HBAA Charter sets standards of practice covering every facet of the hotel reservation process. Every member pledges to adhere to the charter, which is also recognised by leading hotel companies. To be accepted into membership a company has to demonstrate both size and stature in addition to being sponsored by existing members.

The HBAA - The Hotel Booking Agents Association, was formed in 1997. The members are all independent, well established companies that specialise in making hotel accommodation and conference or function reservations as their core business. The members have many years of experience which clients can draw on. The HBAA has over 50 members, who book over £400 million worth of hotel reservations a year. Their specialist knowledge and buying power ensures they are a very important and unique aspect of the overall travel industry.

The Association was formed to act as a united forum to address common issues, and to push for improved standards in product and service delivery by suppliers - the hotel industry - for corporate clients. In turn the HBAA ensure that their members abide by agreed standards in dealing with clients and suppliers alike.

Through working parties it addresses common problems in fields such as IT, law and training and seeks to find solutions. The members meet regularly to exchange ideas. Suppliers from related fields are invited to provide information and a forum for debate to increase our knowledge and understanding of every aspect of the industry.